Process Optimisation Studio

Less work that annoys.
More work that matters.

Hello Hannah Group designs and ships AI-enabled workflows for small businesses — quietly automating the document shuffling, data reconciling, and quote drafting that drains your week. No vapourware. No six-month transformations. Just measurable hours back, in weeks.

EngagementsPredictable · Fixed monthly fee
StackTailored to your tools
Delivery2–4 weeks per workflow
SupportBundled · flat monthly
Start a conversation See what we build
40hrs
Reclaimed monthly per workflow
2–4wks
From discovery to deployed
1fee
Flat monthly · everything included
SMB/SME
Built for teams of 5–250
/ 01 — Services

Predictable engagements, predictable pricing.

Every engagement is scoped around a clear before-and-after: a process you do today, automated and deployed inside your tools. One flat monthly fee covers the build, the running, and everything that comes after.

SVC—01

Bespoke AI-Automation

Every business has cogs that grind — the repetitive tasks, the manual handoffs, the things that quietly slow everyone down. We design AI-enabled workflows that oil those cogs. Tell us where it's grinding; we'll build the system that smooths it out.

Custom-fit Human-in-the-loop Anything goes
SVC—02

Multi-format Documents → Consolidated Structured Data

Invoices, bills of lading, packing lists, contracts. Pulled into your finance system or operational tools — fields normalised, totals reconciled, exceptions flagged.

Document parsing Reconciliation Logistics
SVC—03

Drafted Replies, Grounded in Your Data

Quote requests, RFQs, customer enquiries — answered with drafts grounded in your rate cards, past correspondence, and SOPs. Your team reviews and sends.

Customer enquiries Knowledge-grounded Human-in-the-loop
SVC—04

Sales-Ops Automation

Lead enrichment, follow-up sequencing, pipeline hygiene. Customer data that stays clean because the work to keep it clean is no longer manual.

Pipeline hygiene Lead enrichment Follow-up sequencing
SVC—05

Internal Knowledge Agent

A private chat interface that knows your SOPs, your contracts, your historical decisions. New staff onboard faster. Senior staff stop being the help desk.

Knowledge retrieval Chat-native Private
SVC—06

Client-facing Knowledge Agent

A chatbot trained on your docs, FAQs, and policies — answering customer questions around the clock in your brand voice. When something falls outside its scope, it routes to a human with full context attached.

24/7 customer support Brand-aligned tone Human handoff
/ 02 — How we work

Four weeks. One working system.

We don't sell decks. We sell deployed workflows. Each engagement follows the same disciplined arc — designed to de-risk the buy and prove value before the invoice clears.

Map

One workshop. We watch the work happen, identify the highest-leverage automation, and write the spec together.

Prototype

Within a week, you're testing a working version against real inputs. Not a demo — your data, your edge cases.

Deploy

We integrate into your existing stack. Documentation, monitoring, error handling, and a runbook your team can read.

Stay embedded

We don't just hand-off — we stay with you. Systems break, edge cases emerge, processes evolve. We monitor, fix, and iterate as your business changes.

Bundled · one flat fee

AI model costs, infrastructure, hosting, monitoring, support, and ongoing iteration — all included. No hourly billing. No surprise invoices. One predictable monthly number.

Ready to take annoying work
off your team's plate?

A 30-minute call is enough to know if we're a fit. No deck. We'll talk about the work that's eating your week, and whether automation is actually the right answer.

hello@hellohannahgroup.com